Let’s face it: fraudsters follow the money. As the digitization of payments has accelerated, fueled by high customer satisfaction, convenience, and cost efficiency, bad actors have shifted their sights accordingly.
In today’s world, digital banking is the new normal. Customers expect seamless journeys from start to finish that includes access to as many services as possible. This leaves banks tasked with maintaining the delicate balance of meeting customer demands and establishing trust through a high level of data security and regulatory compliance.
To learn more about the challenge of establishing trust, Payments Journal sat down with Jose Caldera, Chief Product Officer at Acuant, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group